Company Policies

Reschedule, Cancellation, and Refund Policy

1. Cancellations & Refunds: All fees for Services are strictly non-refundable. Cancellation of a scheduled Appointment results in immediate forfeiture of all prepaid amounts.

2. Rescheduling Notice: Rescheduling requires a minimum of 24 hours' prior written notice. Notice received under 24 hours results in forfeiture of the paid Service with no refund or credit issued.

3. 15-Day Completion Window: Any rescheduled Appointment must occur within fifteen (15) calendar days of the original date. Failure to reschedule within this 15-day period results in complete forfeiture of the paid Service.

4. Reschedule Limits & Fees: Up to two (2) reschedules are permitted per invoice billing cycle. Each subsequent reschedule incurs a non-refundable $50 administrative fee.

5. Texas Liquidated Damages: All retained fees constitute agreed liquidated damages and not a penalty under Texas law.

Invoice Policy

1. Renewing invoices are sent on the 25th of the month for Services to be conducted for the following month.

2. Payment for renewing invoices are due on the 5th of the month.

3. If payments are not received by the 5th of the month, a $100 administrative fee may be applied for every 7 days after the 5th until the invoice has been paid.

Last edited: November 6, 2026